At AHMAS Curve, we aim to provide customers with clear and transparent information regarding payments, billing, order authorization, discounts, cancellations, and refunds.
By placing an order through our website, you agree to the payment terms described below.
Accepted Payment Methods
AHMAS Curve accepts the payment methods currently displayed during checkout.
Available payment methods may vary depending on factors such as:
-
Customer location
-
Device
-
Browser
-
Currency
-
Order details
-
Payment provider availability
-
Payment provider eligibility
The payment methods displayed during checkout are the official payment options available for your specific order.
If a payment method is not displayed during checkout, it is not currently available for that transaction.
Payment Currency
Product prices and applicable order charges are displayed on our website and during checkout.
The currency applicable to your transaction will be clearly displayed before payment is completed.
Customers should review the final order total before submitting payment.
If your bank, card issuer, digital wallet, or payment provider performs currency conversion, exchange-rate differences or additional conversion fees may apply according to that provider's terms.
AHMAS Curve does not control independent currency conversion charges imposed by financial institutions or payment providers.
Payment Authorization
When you submit an order, your selected payment method may be authorized or charged according to the procedures of the applicable payment provider.
Payment must be successfully authorized before an order can proceed through normal processing.
If payment authorization is unsuccessful, your order may not be completed or processed.
Possible reasons for an unsuccessful payment may include:
-
Incorrect payment information
-
Insufficient funds
-
Expired payment credentials
-
Billing address mismatch
-
Card issuer restrictions
-
Payment provider security checks
-
Fraud-prevention controls
If your payment is declined, please contact your bank, card issuer, or applicable payment provider for additional information.
Payment Security
Payments are processed through secure checkout systems and authorized third-party payment providers.
AHMAS Curve does not store complete credit or debit card numbers on our own servers.
Payment providers may use measures such as:
-
Encryption
-
Authentication
-
Transaction monitoring
-
Fraud detection
-
Payment authorization checks
For your security, please do not send complete credit or debit card numbers, card security codes, banking passwords, or other sensitive financial credentials to AHMAS Curve by email.
Billing Information
Customers are responsible for providing accurate and complete billing information during checkout.
This may include:
-
Full name
-
Billing address
-
Email address
-
Phone number
-
Payment information
Incorrect or incomplete billing information may result in:
-
Payment authorization problems
-
Order verification requirements
-
Processing delays
-
Order cancellation
Please review your billing information carefully before completing your purchase.
Order Confirmation
After successfully placing an order, you should receive an order confirmation email at the email address provided during checkout.
Please review your confirmation carefully, including:
-
Products ordered
-
Selected size
-
Selected color or variant
-
Shipping address
-
Billing information
-
Discounts applied
-
Shipping charges where applicable
-
Order total
If you notice an error, please contact our Customer Support team as soon as possible.
Pending Payment Authorizations
In some cases, your bank, card issuer, or payment provider may temporarily display a payment as pending or authorized.
A pending authorization does not necessarily mean that multiple completed charges have occurred.
If an order is not successfully completed, the time required for a pending authorization to be released is determined by the applicable financial institution or payment provider.
AHMAS Curve does not control independent authorization-release timelines.
Duplicate or Unexpected Charges
If you believe you have been charged more than once for the same order, please first review:
-
Your order confirmation
-
Pending transactions
-
Completed transactions
-
Payment provider activity
A temporary authorization may appear separately from the final completed charge.
If you still believe there is an incorrect duplicate charge, please contact us with:
-
Your order number
-
Full name
-
Email address used during checkout
-
Relevant transaction information
Please do not send complete card information by email.
Digital Wallets and Third-Party Payments
Where available during checkout, customers may be able to use supported digital wallets or third-party payment services.
Availability may depend on:
-
Device compatibility
-
Browser compatibility
-
Account eligibility
-
Customer location
-
Payment provider
-
Checkout configuration
Transactions processed through independent payment providers are also subject to the applicable provider's terms, privacy practices, and processing procedures.
Promotional Discounts
AHMAS Curve may offer promotional discounts or special offers from time to time.
Promotions may be subject to conditions including:
-
Eligibility requirements
-
Expiration dates
-
Minimum purchase requirements
-
Product exclusions
-
Geographic restrictions
-
First-order requirements
-
Usage limits
-
Other stated promotional terms
Customers should review the applicable promotional terms before completing an order.
The discount displayed in your order summary before payment is the discount applied to that transaction.
Promotional discounts generally cannot be added retroactively after an order has been completed unless specifically stated otherwise.
Taxes
Applicable taxes, if any, will be calculated and displayed during checkout according to the information available for the applicable transaction.
Customers can review the final applicable order total before submitting payment.
Shipping Charges
AHMAS Curve currently offers:
Free Standard Shipping on Eligible U.S. Orders
For eligible orders covered by our standard U.S. shipping service:
Shipping Cost: $0
If another shipping method or charge applies to a specific order, it will be displayed during checkout before payment is completed.
Please review our Shipping Policy for complete shipping information.
Order Verification
Some transactions may be subject to additional verification for purposes such as:
-
Fraud prevention
-
Payment security
-
Billing verification
-
Order accuracy
We may contact you if additional information is reasonably required to verify an order.
Orders may be delayed or cancelled if required payment or order information cannot be reasonably verified.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will make reasonable efforts to assist before the order has entered processing or shipment.
Once an order has entered processing, packing, or shipment, changes or cancellations cannot be guaranteed.
If an order is cancelled after payment has been collected, any applicable refund will generally be issued to the original payment method.
Returns and Refunds
Eligible returns and refunds are handled according to our Return & Refund Policy.
AHMAS Curve accepts eligible return or exchange requests within:
30 Days From the Date of Delivery
Returned products must meet our:
New Condition Only
requirements.
Approved refunds are normally issued to the:
Original Payment Method
Approved refunds are processed within:
3 Days
The refund processing period begins after the returned product has been received, inspected, and approved where a return is required.
Refund Processing Time
After AHMAS Curve submits an approved refund, your bank, card issuer, digital wallet provider, or other payment provider may require additional time for the funds to appear in your account.
This additional posting period is controlled by the applicable financial institution or payment provider and is separate from AHMAS Curve's refund processing period.
Refund to Original Payment Method
Approved refunds are generally returned to the original payment method used for the transaction.
We generally cannot redirect a refund to another:
-
Credit or debit card
-
Bank account
-
Digital wallet
-
Payment account
-
Individual
If the original payment method is no longer available, the procedures of the applicable payment provider may apply.
Chargebacks and Payment Disputes
If you believe there is a problem with an order or payment, please contact our Customer Support team so we can review the issue and assist where appropriate.
If a payment dispute or chargeback is opened through a bank or payment provider, the matter may be handled through the applicable provider's dispute process.
Where permitted, relevant records may be provided as part of that process, including:
-
Order information
-
Payment records
-
Shipping information
-
Tracking information
-
Delivery information
-
Return records
-
Customer service communications
Fraud Prevention
To help protect customers and our store, transactions may be reviewed for suspected fraud or unauthorized activity.
We may delay, decline, or cancel an order where reasonably necessary due to concerns such as:
-
Suspected unauthorized payment
-
Inconsistent billing information
-
Unusual transaction activity
-
Payment verification failure
-
Suspected fraud
If a paid order is cancelled, any applicable refund will be handled according to the applicable payment and refund procedures.
Third-Party Payment Providers
Payment services available through our website may be operated by independent third-party providers.
These providers may process information according to their own:
-
Terms of service
-
Privacy policies
-
Security procedures
-
Eligibility requirements
-
Payment processing rules
AHMAS Curve does not control independent payment provider processing times, approval decisions, or account eligibility requirements.
Contact Us
If you have questions about payment, billing, an order, a refund, or a transaction, please contact us:
AHMAS Curve
Phone:
+1 317-268-8965
Email:
info@ahmasbt.com
Business Address:
1050 W 72nd St
Indianapolis, IN 46260
United States
When contacting us regarding an existing order, please include your order number and the email address used during checkout whenever possible.
For security reasons, please do not send complete payment card numbers, card security codes, banking passwords, or other sensitive financial information by email.
Thank you for choosing AHMAS Curve.